Privacy Policy
Last updated: January 2026
Introduction
Clarity ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, and phone number when you book a discovery call or contact us.
- Account Information: Information you provide when creating an account to access our services.
- Payment Information: Payment details processed securely through our payment provider (Stripe). We do not store your full payment card details.
- Usage Data: Information about how you use our website, including pages visited and time spent.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process bookings and payments
- Communicate with you about appointments and services
- Send you relevant information and updates (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with service providers who assist us in operating our website and conducting our business (such as payment processors and calendar booking services), and only to the extent necessary to provide these services.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request a copy of your data in a portable format
Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
Third-Party Services
Our website may contain links to third-party websites or use third-party services (such as Google Calendar for booking and Stripe for payments). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
Health Information
Please note: We ask that you do not include medical details or personal health information in booking forms or general contact forms. Clarity is not a diagnostic or emergency service, and any health-related information shared during our services is kept strictly confidential.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.